The most serious citations on this record
Every nursing-home citation carries a scope-and-severity grade from A (least serious) to L (most serious). The five highest-graded citations at Rehabilitation Center Of Orlando are:
F-0689 · November 9, 2023 · Grade J — Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 8, 2023
F-0686 · March 31, 2022 · Grade G — Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Status: Deficient, Provider has date of correction · correction date May 2, 2022
F-0867 · January 11, 2024 · Grade F — Potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Status: Deficient, Provider has date of correction · correction date February 15, 2024
F-0812 · December 14, 2023 · Grade F — Potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 15, 2024
F-0837 · June 18, 2026 · Grade E — Potential for more than minimal harm
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date July 17, 2026
What surveyors cited, theme by theme
Grouping the citations by subject shows whether a home's problems are isolated or concentrated in one part of care. At Rehabilitation Center Of Orlando, 13 subject areas appear across health and fire-safety inspections.
Quality of life and daily care
6 citations between March 31, 2022 and January 11, 2024. The most serious was graded J — immediate jeopardy, affecting one or a very small number of residents. Surveyors found a situation that caused — or was likely to cause — serious injury, harm, impairment, or death, and that needed immediate correction. 2 of these citations came out of complaint investigations. Correction record: 6 citations show a recorded correction date.
This group covers the basics of daily care — help with eating, bathing, toileting, repositioning, and timely treatment. Repeated citations here often match what families notice first: call lights unanswered, soiled briefs, missed care.
F-0689 · November 9, 2023 · Grade J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0686 · March 31, 2022 · Grade G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0688 · January 11, 2024 · Grade E — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Administration and leadership
6 citations between March 31, 2022 and June 18, 2026. The most serious was graded F (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 6 citations show a recorded correction date.
Administrative citations suggest the problem sits with management systems, not one staff member. Ask who is responsible for quality oversight and what the home's own quality committee changed afterward.
F-0867 · January 11, 2024 · Grade F — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F-0837 · June 18, 2026 · Grade E — Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F-0867 · January 22, 2026 · Grade E — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Food, nutrition, and hydration
5 citations between December 14, 2023 and July 24, 2025. The most serious was graded F (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 5 citations show a recorded correction date.
Nutrition failures connect directly to weight loss, dehydration, and slow wound healing. Ask for weight records, intake logs, and whether a dietitian reviewed the resident after any decline.
F-0812 · December 14, 2023 · Grade F — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0812 · July 24, 2025 · Grade E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0814 · July 24, 2025 · Grade E — Dispose of garbage and refuse properly.
Resident rights
9 citations between January 11, 2024 and June 18, 2026. The most serious was graded E (potential for more than minimal harm). 5 of these citations came out of complaint investigations. Correction record: 9 citations show a recorded correction date.
Rights citations cover dignity, choice, privacy, grievances, and being told about changes in condition or care. Ask how the home notifies family of changes and how grievances are logged and answered.
F-0584 · January 22, 2026 · Grade E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0584 · July 24, 2025 · Grade E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0565 · August 8, 2024 · Grade E — Honor the resident's right to organize and participate in resident/family groups in the facility.
Medication and pharmacy services
3 citations between January 11, 2024 and July 24, 2025. The most serious was graded E (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Medication citations can involve wrong doses, unnecessary drugs, or poor monitoring. Ask for the medication administration record and whether a pharmacist reviewed the resident's drug regimen each month.
F-0759 · July 24, 2025 · Grade E — Ensure medication error rates are not 5 percent or greater.
F-0755 · January 11, 2024 · Grade E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0759 · January 11, 2024 · Grade D — Ensure medication error rates are not 5 percent or greater.
Nursing and Physician Services
3 citations between March 31, 2022 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
F-0725 · January 11, 2024 · Grade E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-0732 · March 31, 2022 · Grade D — Post nurse staffing information every day.
F-0732 · January 11, 2024 · Grade C — Post nurse staffing information every day.
Assessments and care planning
2 citations between January 11, 2024 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 2 citations show a recorded correction date.
Care-plan citations mean the written plan did not match the resident's known risks. Ask whether the care plan changed after each fall, wound, infection, or hospital return — or whether the same plan stayed in place while the resident declined.
F-0842 · January 11, 2024 · Grade E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0657 · January 11, 2024 · Grade D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress
2 citations between January 11, 2024 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0223 · January 11, 2024 · Grade E — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
K-0291 · January 11, 2024 · Grade D — Install emergency lighting that can last at least 1 1/2 hours.
Fire, smoke, and emergency safety
1 citation between January 11, 2024 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
K-0345 · January 11, 2024 · Grade E — Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous
1 citation between January 11, 2024 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0761 · January 11, 2024 · Grade E — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems
1 citation between January 11, 2024 and January 11, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0923 · January 11, 2024 · Grade E — Have proper medical gas storage and administration areas.
Freedom from abuse, neglect, and exploitation
3 citations between January 11, 2024 and July 24, 2025. The most serious was graded D (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
These citations go to the core duty to protect residents. Ask how the home screens and trains staff, how allegations are investigated, and whether the same staff or unit appears in more than one report.
F-0610 · July 24, 2025 · Grade D — Respond appropriately to all alleged violations.
F-0609 · August 8, 2024 · Grade D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0609 · January 11, 2024 · Grade D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection prevention and control
2 citations between January 11, 2024 and January 22, 2026. The most serious was graded D (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 2 citations show a recorded correction date.
Infection citations matter because infections are a leading cause of hospital transfer and death in nursing homes. Families should ask how the home tracks infections, isolates sick residents, and tells families when an outbreak starts.
F-0880 · January 22, 2026 · Grade D — Provide and implement an infection prevention and control program.
F-0880 · January 11, 2024 · Grade D — Provide and implement an infection prevention and control program.
How to read the severity grades
CMS grades combine how many residents were affected with how much harm occurred. Grades J–L are immediate jeopardy: a situation that caused, or was likely to cause, serious injury or death. Grades G–I mean a resident was actually harmed. Grades D–F mean no harm was found but the failure could have caused more than minimal harm, and A–C carry only minimal-harm potential. The second dimension matters too: the grade also tells you whether surveyors saw an isolated case, a pattern, or a facility-wide problem.
Survey and penalty timeline
Rehabilitation Center Of Orlando appears in CMS data on 9 survey dates between March 31, 2022 and June 18, 2026. Complaint surveys happen because someone reported a problem; standard surveys are the routine inspections every home receives.
June 18, 2026
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
January 22, 2026
Complaint health survey — 3 citations, worst grade E (potential for more than minimal harm)
July 24, 2025
Standard health survey — 7 citations, worst grade E (potential for more than minimal harm)
August 8, 2024
Complaint health survey — 3 citations, worst grade E (potential for more than minimal harm)
January 11, 2024
Health survey including complaint investigations — 18 citations, worst grade F (potential for more than minimal harm)
January 11, 2024
Fire-safety survey — 5 citations, worst grade E (potential for more than minimal harm)
December 14, 2023
Complaint health survey — 1 citation, worst grade F (potential for more than minimal harm)
November 9, 2023
Complaint health survey — 1 citation, worst grade J (immediate jeopardy)
March 31, 2022
Standard health survey — 4 citations, worst grade G (actual harm)
Penalties imposed
February 20, 2024 — Fine of $4,938
February 12, 2024 — Fine of $4,938
January 22, 2024 — Fine of $14,814
January 8, 2024 — Fine of $4,938
January 2, 2024 — Fine of $4,587
December 11, 2023 — Fine of $13,762
November 20, 2023 — Fine of $4,587
November 13, 2023 — Fine of $4,587
November 9, 2023 — Fine of $10,065
November 9, 2023 — Fine of $17,245
November 9, 2023 — Payment denial · Medicare/Medicaid payments denied for 57 days from December 20, 2023
November 6, 2023 — Fine of $4,545
October 30, 2023 — Fine of $4,545
October 23, 2023 — Fine of $4,587
October 17, 2023 — Fine of $4,587
October 10, 2023 — Fine of $4,196
September 18, 2023 — Fine of $10,489
Payment denials are the stronger federal sanction: CMS stops paying for new admissions until the home corrects the problems. Rehabilitation Center Of Orlando has 1 denial period on record totalling 57 days.
How Rehabilitation Center Of Orlando compares with peer homes
Raw citation counts mean more in context. The table below compares Rehabilitation Center Of Orlando with the median reviewed facility in Orange County (9 homes in this research set) and across Florida (156 homes), using the same CMS data. On health citations alone, Rehabilitation Center Of Orlando sits above 88% of its reviewed county peers — near the top of the county for citation volume.
Measure
This home
Orange Co. median
Florida median
Health citations on record
39
31
30
Citations from complaint investigations
20
10
7
Citations at actual-harm level or worse
2
4
3
Immediate-jeopardy citations
1
2
2
Total fines in CMS penalty records
$117,410
$94,672
$59,961
Penalty records (fines + payment denials)
17
3
2
What families should ask Rehabilitation Center Of Orlando
- Ask for the plan of correction and follow-up monitoring for the quality of life and daily care citations — most recently F-0689 on November 9, 2023 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the administration and leadership citations — most recently F-0867 on January 11, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the food, nutrition, and hydration citations — most recently F-0812 on December 14, 2023 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the resident rights citations — most recently F-0565 on January 11, 2024 — and the records showing the fix held.
- Ask what conduct led to the fines — CMS records 16 totalling $117,410, the most recent dated February 20, 2024 — and what changed afterward.
- What changed in the resident's condition, and when did staff at Rehabilitation Center Of Orlando first document the change?
- Were recent complaint-related citations at Rehabilitation Center Of Orlando connected to the same kind of issue your family noticed?
Records to preserve
Connect this record to what your family saw
A citation record is context. The warning sign your family noticed is the starting point for a resident-specific review — match the two, then preserve the records listed above. Start with how facility research works.
Warning sign
Bed sores
Warning sign
Falls
Warning sign
Bruises
Warning sign
Weight loss
Facility research
Inspection deficiencies
Facility research
Civil penalties
Facility research
Abuse citations
Facility research
Complaint surveys
CMS facility facts
CMS certification number
105471
Legal business name
PARKS OPERATING LLC
Ownership type
For profit - Corporation
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
September 20, 1984
Chain name
BEDROCK CARE
Certified beds
120
Average residents per day
113.3
Overall CMS rating
1 star
Health inspection rating
1 star
Staffing rating
2 star
Reported nurse staffing hours per resident day
3.28747
Total nursing staff turnover
41.7%
Public records are a starting point, not a conclusion
This profile of Rehabilitation Center Of Orlando uses official CMS provider data as a research starting point. It does not state that Rehabilitation Center Of Orlando abused or neglected any resident. A citation, fine, or rating becomes meaningful only when it is compared with the resident's own chart, the facility's explanation, and source documents with dates and outcome status.
Citation and penalty detail on this page comes from the CMS Provider Data health-deficiency, fire-safety, and penalties datasets, pulled October 12, 2026. Figures describe the facility's public inspection record; they do not by themselves prove what happened to any individual resident.
Legal help resource
Suspect nursing home abuse or neglect?
Public records are only part of the picture. If your family believes a Florida nursing home harmed your loved one, you can speak with a nursing home abuse lawyers in Florida about what happened and what options your family may have. Senior Justice Help is not a law firm and is not affiliated with any law firm; this link is provided as a resource only.
Injury and neglect guides
When a Florida care injury may involve negligence
Inspection records show what regulators found; they do not by themselves prove a legal claim. If your family is looking back at a serious injury or death in a Florida nursing home or care facility, these guides explain the deadlines, procedures, records, and questions that apply in Florida:
- Stroke misdiagnosis lawyer information in Florida
- Falls and fractures in Florida care facilities: legal information
- Pressure injuries and bedsores: Florida legal information
- Sepsis from infection in Florida care facilities: legal information
- Medication errors in Florida care facilities: legal information
- Wrongful death in a Florida care facility: legal information
Sources for Rehabilitation Center Of Orlando
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and editorially reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.