The most serious citations on this record
Every nursing-home citation carries a scope-and-severity grade from A (least serious) to L (most serious). The five highest-graded citations at Groves Center are:
F-0600 · January 12, 2024 · Grade L — Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 12, 2024
F-0610 · January 12, 2024 · Grade L — Immediate jeopardy
Respond appropriately to all alleged violations.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 12, 2024
F-0726 · January 12, 2024 · Grade L — Immediate jeopardy
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 12, 2024
F-0835 · January 12, 2024 · Grade L — Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 12, 2024
F-0867 · January 12, 2024 · Grade L — Immediate jeopardy
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date February 12, 2024
What surveyors cited, theme by theme
Grouping the citations by subject shows whether a home's problems are isolated or concentrated in one part of care. At Groves Center, 10 subject areas appear across health and fire-safety inspections.
Freedom from abuse, neglect, and exploitation
7 citations between January 27, 2022 and February 4, 2026. The most serious was graded L — immediate jeopardy, affecting widespread across the facility. Surveyors found a situation that caused — or was likely to cause — serious injury, harm, impairment, or death, and that needed immediate correction. 5 of these citations came out of complaint investigations. Correction record: 7 citations show a recorded correction date.
These citations go to the core duty to protect residents. Ask how the home screens and trains staff, how allegations are investigated, and whether the same staff or unit appears in more than one report.
F-0600 · January 12, 2024 · Grade L — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0610 · January 12, 2024 · Grade L — Respond appropriately to all alleged violations.
F-0600 · October 29, 2025 · Grade G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration and leadership
3 citations between January 12, 2024 and October 29, 2025. The most serious was graded L (immediate jeopardy). 3 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Administrative citations suggest the problem sits with management systems, not one staff member. Ask who is responsible for quality oversight and what the home's own quality committee changed afterward.
F-0835 · January 12, 2024 · Grade L — Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F-0867 · January 12, 2024 · Grade L — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F-0777 · October 29, 2025 · Grade D — Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Nursing and Physician Services
1 citation between January 12, 2024 and January 12, 2024. The most serious was graded L (immediate jeopardy). 1 of these citations came out of complaint investigations. Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
F-0726 · January 12, 2024 · Grade L — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of life and daily care
13 citations between January 27, 2022 and February 4, 2026. The most serious was graded G (actual harm). 7 of these citations came out of complaint investigations. Correction record: 13 citations show a recorded correction date.
This group covers the basics of daily care — help with eating, bathing, toileting, repositioning, and timely treatment. Repeated citations here often match what families notice first: call lights unanswered, soiled briefs, missed care.
F-0684 · October 29, 2025 · Grade G — Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0686 · January 12, 2024 · Grade G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0688 · January 12, 2024 · Grade E — Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection prevention and control
5 citations between January 27, 2022 and February 4, 2026. The most serious was graded F (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 5 citations show a recorded correction date.
Infection citations matter because infections are a leading cause of hospital transfer and death in nursing homes. Families should ask how the home tracks infections, isolates sick residents, and tells families when an outbreak starts.
F-0880 · February 4, 2026 · Grade F — Provide and implement an infection prevention and control program.
F-0881 · February 4, 2026 · Grade F — Implement a program that monitors antibiotic use.
F-0880 · May 28, 2025 · Grade E — Provide and implement an infection prevention and control program.
Resident rights
7 citations between January 27, 2022 and February 4, 2026. The most serious was graded E (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 7 citations show a recorded correction date.
Rights citations cover dignity, choice, privacy, grievances, and being told about changes in condition or care. Ask how the home notifies family of changes and how grievances are logged and answered.
F-0584 · January 12, 2024 · Grade E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0554 · February 4, 2026 · Grade D — Allow residents to self-administer drugs if determined clinically appropriate.
F-0585 · October 29, 2025 · Grade D — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Medication and pharmacy services
7 citations between January 27, 2022 and February 4, 2026. The most serious was graded E (potential for more than minimal harm). Correction record: 7 citations show a recorded correction date.
Medication citations can involve wrong doses, unnecessary drugs, or poor monitoring. Ask for the medication administration record and whether a pharmacist reviewed the resident's drug regimen each month.
F-0761 · January 27, 2022 · Grade E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0756 · February 4, 2026 · Grade D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F-0759 · February 4, 2026 · Grade D — Ensure medication error rates are not 5 percent or greater.
Physical environment and safety
2 citations between January 27, 2022 and May 28, 2025. The most serious was graded E (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 2 citations show a recorded correction date.
Environmental citations cover the building itself — safe water temperatures, clean and working equipment, hazard-free spaces. Ask what was repaired, when, and what checks are in place now.
F-0925 · May 28, 2025 · Grade E — Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F-0919 · January 27, 2022 · Grade D — Make sure that a working call system is available in each resident's bathroom and bathing area.
Assessments and care planning
4 citations between October 1, 2024 and February 4, 2026. The most serious was graded D (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 4 citations show a recorded correction date.
Care-plan citations mean the written plan did not match the resident's known risks. Ask whether the care plan changed after each fall, wound, infection, or hospital return — or whether the same plan stayed in place while the resident declined.
F-0644 · February 4, 2026 · Grade D — Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F-0645 · February 4, 2026 · Grade D — PASARR screening for Mental disorders or Intellectual Disabilities
F-0657 · February 4, 2026 · Grade D — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Miscellaneous
1 citation between January 12, 2024 and January 12, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0761 · January 12, 2024 · Grade D — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
How to read the severity grades
CMS grades combine how many residents were affected with how much harm occurred. Grades J–L are immediate jeopardy: a situation that caused, or was likely to cause, serious injury or death. Grades G–I mean a resident was actually harmed. Grades D–F mean no harm was found but the failure could have caused more than minimal harm, and A–C carry only minimal-harm potential. The second dimension matters too: the grade also tells you whether surveyors saw an isolated case, a pattern, or a facility-wide problem.
Survey and penalty timeline
Groves Center appears in CMS data on 7 survey dates between January 27, 2022 and February 4, 2026. Complaint surveys happen because someone reported a problem; standard surveys are the routine inspections every home receives.
February 4, 2026
Standard health survey — 11 citations, worst grade F (potential for more than minimal harm)
October 29, 2025
Complaint health survey — 8 citations, worst grade G (actual harm)
May 28, 2025
Complaint health survey — 5 citations, worst grade E (potential for more than minimal harm)
October 1, 2024
Complaint health survey — 4 citations, worst grade D (potential for more than minimal harm)
January 12, 2024
Health survey including complaint investigations — 10 citations, worst grade L (immediate jeopardy)
January 12, 2024
Fire-safety survey — 1 citation, worst grade D (potential for more than minimal harm)
January 27, 2022
Standard health survey — 11 citations, worst grade E (potential for more than minimal harm)
Penalties imposed
October 29, 2025 — Fine of $83,801
January 12, 2024 — Fine of $162,553
How Groves Center compares with peer homes
Raw citation counts mean more in context. The table below compares Groves Center with the median reviewed facility in Polk County (11 homes in this research set) and across Florida (156 homes), using the same CMS data. On health citations alone, Groves Center sits above 90% of its reviewed county peers — near the top of the county for citation volume.
Measure
Groves Center
Polk Co. median
Florida median
Health citations on record
49
34
30
Citations from complaint investigations
23
8
7
Citations at actual-harm level or worse
8
3
3
Immediate-jeopardy citations
5
2
2
Total fines in CMS penalty records
$246,354
$77,880
$59,961
Penalty records (fines + payment denials)
2
2
2
What families should ask Groves Center
- Ask why CMS flags Groves Center with its abuse icon, which citations produced the flag, and what staffing or supervision changes followed.
- Ask for the plan of correction and follow-up monitoring for the freedom from abuse, neglect, and exploitation citations — most recently F-0600 on January 12, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the administration and leadership citations — most recently F-0835 on January 12, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the nursing and physician services citations — most recently F-0726 on January 12, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the quality of life and daily care citations — most recently F-0686 on January 12, 2024 — and the records showing the fix held.
- Ask what conduct led to the fines — CMS records 2 totalling $246,354, the most recent dated October 29, 2025 — and what changed afterward.
- What changed in the resident's condition, and when did staff at Groves Center first document the change?
- Were recent complaint-related citations at Groves Center connected to the same kind of issue your family noticed?
Records to preserve
Connect this record to what your family saw
A citation record is context. The warning sign your family noticed is the starting point for a resident-specific review — match the two, then preserve the records listed above. Start with how facility research works.
Warning sign
Bed sores
Warning sign
Falls
Warning sign
Bruises
Warning sign
Infections
Facility research
Inspection deficiencies
Facility research
Civil penalties
Facility research
Abuse citations
Facility research
Complaint surveys
CMS facility facts
CMS certification number
105269
Legal business name
GROVES REHABILITATION CENTER LLC
Ownership type
For profit - Corporation
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
September 11, 1973
Chain name
HEARTHSTONE SENIOR COMMUNITIES
Certified beds
120
Average residents per day
117.3
Overall CMS rating
Not rated
Health inspection rating
Not listed
Staffing rating
Not listed
Reported nurse staffing hours per resident day
3.06685
Total nursing staff turnover
60.2%
Public records are a starting point, not a conclusion
This profile of Groves Center uses official CMS provider data as a research starting point. It does not state that Groves Center abused or neglected any resident. A citation, fine, or rating becomes meaningful only when it is compared with the resident's own chart, the facility's explanation, and source documents with dates and outcome status.
Citation and penalty detail on this page comes from the CMS Provider Data health-deficiency, fire-safety, and penalties datasets, pulled October 12, 2026. Figures describe the facility's public inspection record; they do not by themselves prove what happened to any individual resident.
Legal help resource
Suspect nursing home abuse or neglect?
Public records are only part of the picture. If your family believes a Florida nursing home harmed your loved one, you can speak with a legal help for nursing home abuse in Florida about what happened and what options your family may have. Senior Justice Help is not a law firm and is not affiliated with any law firm; this link is provided as a resource only.
Injury and neglect guides
When a Florida care injury may involve negligence
Inspection records show what regulators found; they do not by themselves prove a legal claim. If your family is looking back at a serious injury or death in a Florida nursing home or care facility, these guides explain the deadlines, procedures, records, and questions that apply in Florida:
- Stroke misdiagnosis lawyer information in Florida
- Falls and fractures in Florida care facilities: legal information
- Pressure injuries and bedsores: Florida legal information
- Sepsis from infection in Florida care facilities: legal information
- Medication errors in Florida care facilities: legal information
- Wrongful death in a Florida care facility: legal information
Sources for Groves Center
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and editorially reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.