The most serious citations on this record
Every nursing-home citation carries a scope-and-severity grade from A (least serious) to L (most serious). The five highest-graded citations at Aviata At The Palms are:
F-0600 · November 20, 2025 · Grade J — Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 19, 2025
F-0689 · November 20, 2025 · Grade J — Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 19, 2025
F-0692 · November 20, 2025 · Grade J — Immediate jeopardy
Provide enough food/fluids to maintain a resident's health.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 19, 2025
F-0726 · November 20, 2025 · Grade J — Immediate jeopardy
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 19, 2025
E-0026 · August 9, 2024 · Grade F — Potential for more than minimal harm
Establish roles under a Waiver declared by secretary.
Status: Deficient, Provider has date of correction · correction date September 9, 2024
What surveyors cited, theme by theme
Grouping the citations by subject shows whether a home's problems are isolated or concentrated in one part of care. At Aviata At The Palms, 14 subject areas appear across health and fire-safety inspections.
Quality of life and daily care
13 citations between February 18, 2021 and July 15, 2026. The most serious was graded J — immediate jeopardy, affecting one or a very small number of residents. Surveyors found a situation that caused — or was likely to cause — serious injury, harm, impairment, or death, and that needed immediate correction. 6 of these citations came out of complaint investigations. Correction record: 13 citations show a recorded correction date.
This group covers the basics of daily care — help with eating, bathing, toileting, repositioning, and timely treatment. Repeated citations here often match what families notice first: call lights unanswered, soiled briefs, missed care.
F-0689 · November 20, 2025 · Grade J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0692 · November 20, 2025 · Grade J — Provide enough food/fluids to maintain a resident's health.
F-0689 · July 15, 2026 · Grade E — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services
2 citations between November 20, 2025 and April 13, 2026. The most serious was graded J (immediate jeopardy). 2 of these citations came out of complaint investigations. Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
F-0726 · November 20, 2025 · Grade J — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F-0726 · April 13, 2026 · Grade E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from abuse, neglect, and exploitation
1 citation between November 20, 2025 and November 20, 2025. The most serious was graded J (immediate jeopardy). 1 of these citations came out of complaint investigations. Correction record: 1 citation shows a recorded correction date.
These citations go to the core duty to protect residents. Ask how the home screens and trains staff, how allegations are investigated, and whether the same staff or unit appears in more than one report.
F-0600 · November 20, 2025 · Grade J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Gas, Vacuum, and Electrical Systems
3 citations between April 22, 2022 and August 9, 2024. The most serious was graded F (potential for more than minimal harm). Correction record: 3 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0918 · August 9, 2024 · Grade F — Have generator or other power source capable of supplying service within 10 seconds.
K-0921 · August 9, 2024 · Grade F — Ensure that testing and maintenance of electrical equipment is performed.
K-0923 · April 22, 2022 · Grade D — Have proper medical gas storage and administration areas.
Fire, smoke, and emergency safety
2 citations between February 18, 2021 and August 9, 2024. The most serious was graded F (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
E-0026 · August 9, 2024 · Grade F — Establish roles under a Waiver declared by secretary.
E-0004 · February 18, 2021 · Grade D — Develop and maintain an Emergency Preparedness Program (EP).
Resident rights
10 citations between February 18, 2021 and April 13, 2026. The most serious was graded E (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 10 citations show a recorded correction date.
Rights citations cover dignity, choice, privacy, grievances, and being told about changes in condition or care. Ask how the home notifies family of changes and how grievances are logged and answered.
F-0584 · April 13, 2026 · Grade E — Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0585 · April 13, 2026 · Grade E — Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F-0623 · April 22, 2022 · Grade E — Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Medication and pharmacy services
4 citations between April 22, 2022 and August 9, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 4 citations show a recorded correction date.
Medication citations can involve wrong doses, unnecessary drugs, or poor monitoring. Ask for the medication administration record and whether a pharmacist reviewed the resident's drug regimen each month.
F-0761 · April 22, 2022 · Grade E — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0756 · August 9, 2024 · Grade D — Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F-0758 · April 22, 2022 · Grade D — Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection prevention and control
3 citations between February 18, 2021 and July 15, 2026. The most serious was graded E (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Infection citations matter because infections are a leading cause of hospital transfer and death in nursing homes. Families should ask how the home tracks infections, isolates sick residents, and tells families when an outbreak starts.
F-0881 · July 15, 2026 · Grade E — Implement a program that monitors antibiotic use.
F-0880 · July 15, 2026 · Grade D — Provide and implement an infection prevention and control program.
F-0883 · February 18, 2021 · Grade D — Develop and implement policies and procedures for flu and pneumonia vaccinations.
Food, nutrition, and hydration
2 citations between February 18, 2021 and August 9, 2024. The most serious was graded E (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Nutrition failures connect directly to weight loss, dehydration, and slow wound healing. Ask for weight records, intake logs, and whether a dietitian reviewed the resident after any decline.
F-0801 · August 9, 2024 · Grade E — Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F-0812 · February 18, 2021 · Grade D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire, smoke, and emergency safety
6 citations between February 18, 2021 and August 9, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 6 citations show a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
K-0324 · August 9, 2024 · Grade D — Provide properly protected cooking facilities.
K-0372 · April 22, 2022 · Grade D — Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K-0324 · February 18, 2021 · Grade D — Provide properly protected cooking facilities.
Assessments and care planning
5 citations between February 18, 2021 and July 15, 2026. The most serious was graded D (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 5 citations show a recorded correction date.
Care-plan citations mean the written plan did not match the resident's known risks. Ask whether the care plan changed after each fall, wound, infection, or hospital return — or whether the same plan stayed in place while the resident declined.
F-0842 · July 15, 2026 · Grade D — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0645 · August 9, 2024 · Grade D — PASARR screening for Mental disorders or Intellectual Disabilities
F-0660 · August 9, 2024 · Grade D — Plan the resident's discharge to meet the resident's goals and needs.
Miscellaneous
4 citations between February 18, 2021 and August 9, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 4 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0741 · August 9, 2024 · Grade D — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K-0711 · April 22, 2022 · Grade D — Provide a written emergency evacuation plan.
K-0712 · April 22, 2022 · Grade D — Have simulated fire drills held at unexpected times.
Administration and leadership
2 citations between February 18, 2021 and April 22, 2022. The most serious was graded D (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Administrative citations suggest the problem sits with management systems, not one staff member. Ask who is responsible for quality oversight and what the home's own quality committee changed afterward.
F-0867 · April 22, 2022 · Grade D — Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F-0840 · February 18, 2021 · Grade D — Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Egress
2 citations between February 18, 2021 and August 9, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0222 · August 9, 2024 · Grade D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-0291 · February 18, 2021 · Grade D — Install emergency lighting that can last at least 1 1/2 hours.
How to read the severity grades
CMS grades combine how many residents were affected with how much harm occurred. Grades J–L are immediate jeopardy: a situation that caused, or was likely to cause, serious injury or death. Grades G–I mean a resident was actually harmed. Grades D–F mean no harm was found but the failure could have caused more than minimal harm, and A–C carry only minimal-harm potential. The second dimension matters too: the grade also tells you whether surveyors saw an isolated case, a pattern, or a facility-wide problem.
Survey and penalty timeline
Aviata At The Palms appears in CMS data on 10 survey dates between February 18, 2021 and July 15, 2026. Complaint surveys happen because someone reported a problem; standard surveys are the routine inspections every home receives.
July 15, 2026
Complaint health survey — 4 citations, worst grade E (potential for more than minimal harm)
April 13, 2026
Complaint health survey — 5 citations, worst grade E (potential for more than minimal harm)
February 23, 2026
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
November 20, 2025
Complaint health survey — 4 citations, worst grade J (immediate jeopardy)
August 9, 2024
Health survey including complaint investigations — 8 citations, worst grade E (potential for more than minimal harm)
August 9, 2024
Fire-safety survey — 6 citations, worst grade F (potential for more than minimal harm)
April 22, 2022
Standard health survey — 11 citations, worst grade E (potential for more than minimal harm)
April 22, 2022
Fire-safety survey — 4 citations, worst grade D (potential for more than minimal harm)
February 18, 2021
Standard health survey — 8 citations, worst grade D (potential for more than minimal harm)
February 18, 2021
Fire-safety survey — 7 citations, worst grade D (potential for more than minimal harm)
CMS penalty records list no fines or payment denials for Aviata At The Palms in the current data release.
How Aviata At The Palms compares with peer homes
Raw citation counts mean more in context. The table below compares Aviata At The Palms with the median reviewed facility in Pinellas County (30 homes in this research set) and across Florida (156 homes), using the same CMS data. On health citations alone, Aviata At The Palms sits above 93% of its reviewed county peers — near the top of the county for citation volume.
Measure
Aviata At The Palms
Pinellas Co. median
Florida median
Health citations on record
42
31
30
Citations from complaint investigations
16
9
7
Citations at actual-harm level or worse
4
3
3
Immediate-jeopardy citations
4
2
2
Total fines in CMS penalty records
$0
$48,249
$59,961
Penalty records (fines + payment denials)
0
2
2
What families should ask Aviata At The Palms
- Ask why CMS flags Aviata At The Palms with its abuse icon, which citations produced the flag, and what staffing or supervision changes followed.
- Ask for the plan of correction and follow-up monitoring for the quality of life and daily care citations — most recently F-0689 on November 20, 2025 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the nursing and physician services citations — most recently F-0726 on November 20, 2025 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the freedom from abuse, neglect, and exploitation citations — most recently F-0600 on November 20, 2025 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the resident rights citations — most recently F-0623 on April 22, 2022 — and the records showing the fix held.
- What changed in the resident's condition, and when did staff at Aviata At The Palms first document the change?
- Were recent complaint-related citations at Aviata At The Palms connected to the same kind of issue your family noticed?
Records to preserve
Connect this record to what your family saw
A citation record is context. The warning sign your family noticed is the starting point for a resident-specific review — match the two, then preserve the records listed above. Start with how facility research works.
Warning sign
Bed sores
Warning sign
Falls
Warning sign
Bruises
Warning sign
Weight loss
Facility research
Inspection deficiencies
Facility research
Civil penalties
Facility research
Abuse citations
Facility research
Complaint surveys
CMS facility facts
CMS certification number
105394
Legal business name
HIGHLANDS BLVD OPCO LLC
Ownership type
For profit - Limited Liability company
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
September 28, 1981
Chain name
AVIATA HEALTH GROUP
Certified beds
120
Average residents per day
109.3
Overall CMS rating
1 star
Health inspection rating
1 star
Staffing rating
2 star
Reported nurse staffing hours per resident day
3.23154
Total nursing staff turnover
49.0%
Public records are a starting point, not a conclusion
This profile of Aviata At The Palms uses official CMS provider data as a research starting point. It does not state that Aviata At The Palms abused or neglected any resident. A citation, fine, or rating becomes meaningful only when it is compared with the resident's own chart, the facility's explanation, and source documents with dates and outcome status.
Citation and penalty detail on this page comes from the CMS Provider Data health-deficiency, fire-safety, and penalties datasets, pulled October 12, 2026. Figures describe the facility's public inspection record; they do not by themselves prove what happened to any individual resident.
Legal help resource
Suspect nursing home abuse or neglect?
Public records are only part of the picture. If your family believes a Florida nursing home harmed your loved one, you can speak with a Florida nursing home abuse attorneys about what happened and what options your family may have. Senior Justice Help is not a law firm and is not affiliated with any law firm; this link is provided as a resource only.
Injury and neglect guides
When a Florida care injury may involve negligence
Inspection records show what regulators found; they do not by themselves prove a legal claim. If your family is looking back at a serious injury or death in a Florida nursing home or care facility, these guides explain the deadlines, procedures, records, and questions that apply in Florida:
- Stroke misdiagnosis lawyer information in Florida
- Falls and fractures in Florida care facilities: legal information
- Pressure injuries and bedsores: Florida legal information
- Sepsis from infection in Florida care facilities: legal information
- Medication errors in Florida care facilities: legal information
- Wrongful death in a Florida care facility: legal information
Sources for Aviata At The Palms
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and editorially reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.