The most serious citations on this record
Every nursing-home citation carries a scope-and-severity grade from A (least serious) to L (most serious). The five highest-graded citations at Imperial Care Center are:
F-0600 · March 20, 2024 · Grade K — Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date April 19, 2024
F-0689 · March 20, 2024 · Grade K — Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date April 19, 2024
F-0689 · April 27, 2025 · Grade J — Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date May 15, 2025
F-0600 · May 10, 2024 · Grade J — Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date June 6, 2024
F-0690 · April 2, 2024 · Grade G — Actual harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date April 19, 2024
What surveyors cited, theme by theme
Grouping the citations by subject shows whether a home's problems are isolated or concentrated in one part of care. At Imperial Care Center, 16 subject areas appear across health and fire-safety inspections.
Quality of life and daily care
20 citations between May 20, 2021 and December 23, 2025. The most serious was graded K — immediate jeopardy, affecting a pattern across residents. Surveyors found a situation that caused — or was likely to cause — serious injury, harm, impairment, or death, and that needed immediate correction. 14 of these citations came out of complaint investigations. Correction record: 20 citations show a recorded correction date.
This group covers the basics of daily care — help with eating, bathing, toileting, repositioning, and timely treatment. Repeated citations here often match what families notice first: call lights unanswered, soiled briefs, missed care.
F-0689 · March 20, 2024 · Grade K — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0689 · April 27, 2025 · Grade J — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0690 · April 2, 2024 · Grade G — Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Freedom from abuse, neglect, and exploitation
15 citations between November 9, 2023 and July 24, 2025. The most serious was graded K (immediate jeopardy). 13 of these citations came out of complaint investigations. Correction record: 15 citations show a recorded correction date.
These citations go to the core duty to protect residents. Ask how the home screens and trains staff, how allegations are investigated, and whether the same staff or unit appears in more than one report.
F-0600 · March 20, 2024 · Grade K — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0600 · May 10, 2024 · Grade J — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0600 · December 12, 2023 · Grade G — Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Gas, Vacuum, and Electrical Systems
5 citations between May 20, 2021 and June 20, 2025. The most serious was graded F (potential for more than minimal harm). Correction record: 5 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0918 · June 20, 2025 · Grade F — Have generator or other power source capable of supplying service within 10 seconds.
K-0920 · June 20, 2025 · Grade F — Ensure proper usage of power strips and extension cords.
K-0918 · July 12, 2024 · Grade E — Have generator or other power source capable of supplying service within 10 seconds.
Assessments and care planning
18 citations between May 20, 2021 and February 9, 2026. The most serious was graded E (potential for more than minimal harm). 9 of these citations came out of complaint investigations. Correction record: 18 citations show a recorded correction date.
Care-plan citations mean the written plan did not match the resident's known risks. Ask whether the care plan changed after each fall, wound, infection, or hospital return — or whether the same plan stayed in place while the resident declined.
F-0656 · June 20, 2025 · Grade E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0842 · June 20, 2025 · Grade E — Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0656 · July 12, 2024 · Grade E — Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident rights
15 citations between May 20, 2021 and July 30, 2026. The most serious was graded E (potential for more than minimal harm). 9 of these citations came out of complaint investigations. Correction record: 13 citations show a recorded correction date; 2 had a plan of correction on file at the last data release.
Rights citations cover dignity, choice, privacy, grievances, and being told about changes in condition or care. Ask how the home notifies family of changes and how grievances are logged and answered.
F-0550 · July 21, 2026 · Grade E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0578 · July 12, 2024 · Grade E — Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F-0550 · May 20, 2021 · Grade E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Medication and pharmacy services
11 citations between May 20, 2021 and July 10, 2025. The most serious was graded E (potential for more than minimal harm). 6 of these citations came out of complaint investigations. Correction record: 11 citations show a recorded correction date.
Medication citations can involve wrong doses, unnecessary drugs, or poor monitoring. Ask for the medication administration record and whether a pharmacist reviewed the resident's drug regimen each month.
F-0755 · June 20, 2025 · Grade E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0759 · June 20, 2025 · Grade E — Ensure medication error rates are not 5 percent or greater.
F-0760 · June 20, 2025 · Grade E — Ensure that residents are free from significant medication errors.
Fire, smoke, and emergency safety
8 citations between May 20, 2021 and June 20, 2025. The most serious was graded E (potential for more than minimal harm). Correction record: 8 citations show a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
K-0353 · June 20, 2025 · Grade E — Inspect, test, and maintain automatic sprinkler systems.
K-0345 · July 12, 2024 · Grade E — Have approved installation, maintenance and testing program for fire alarm systems.
K-0351 · June 20, 2025 · Grade D — Install an approved automatic sprinkler system.
Infection prevention and control
7 citations between May 20, 2021 and July 10, 2025. The most serious was graded E (potential for more than minimal harm). 4 of these citations came out of complaint investigations. Correction record: 7 citations show a recorded correction date.
Infection citations matter because infections are a leading cause of hospital transfer and death in nursing homes. Families should ask how the home tracks infections, isolates sick residents, and tells families when an outbreak starts.
F-0880 · June 20, 2025 · Grade E — Provide and implement an infection prevention and control program.
F-0881 · June 20, 2025 · Grade E — Implement a program that monitors antibiotic use.
F-0880 · January 7, 2025 · Grade E — Provide and implement an infection prevention and control program.
Physical environment and safety
7 citations between May 20, 2021 and June 20, 2025. The most serious was graded E (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 6 citations show a recorded correction date; 1 had a plan of correction on file at the last data release.
Environmental citations cover the building itself — safe water temperatures, clean and working equipment, hazard-free spaces. Ask what was repaired, when, and what checks are in place now.
F-0908 · June 20, 2025 · Grade E — Keep all essential equipment working safely.
F-0911 · July 12, 2024 · Grade E — Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
F-0912 · July 12, 2024 · Grade E — Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Food, nutrition, and hydration
6 citations between May 20, 2021 and June 20, 2025. The most serious was graded E (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 6 citations show a recorded correction date.
Nutrition failures connect directly to weight loss, dehydration, and slow wound healing. Ask for weight records, intake logs, and whether a dietitian reviewed the resident after any decline.
F-0812 · June 20, 2025 · Grade E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0812 · July 12, 2024 · Grade E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0812 · May 20, 2021 · Grade E — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services
2 citations between June 13, 2024 and February 3, 2025. The most serious was graded E (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
F-0726 · June 13, 2024 · Grade E — Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F-0711 · February 3, 2025 · Grade D — Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Miscellaneous
2 citations between July 12, 2024 and June 20, 2025. The most serious was graded E (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0761 · June 20, 2025 · Grade E — To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K-0712 · July 12, 2024 · Grade E — Have simulated fire drills held at unexpected times.
Egress
1 citation between May 20, 2021 and May 20, 2021. The most serious was graded E (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0223 · May 20, 2021 · Grade E — Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services
2 citations between July 12, 2024 and June 20, 2025. The most serious was graded D (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0511 · June 20, 2025 · Grade D — Have properly installed electrical wiring and gas equipment.
K-0511 · July 12, 2024 · Grade D — Have properly installed electrical wiring and gas equipment.
Administration and leadership
1 citation between April 27, 2025 and April 27, 2025. The most serious was graded D (potential for more than minimal harm). 1 of these citations came out of complaint investigations. Correction record: 1 citation shows a recorded correction date.
Administrative citations suggest the problem sits with management systems, not one staff member. Ask who is responsible for quality oversight and what the home's own quality committee changed afterward.
F-0837 · April 27, 2025 · Grade D — Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Fire, smoke, and emergency safety
1 citation between May 20, 2021 and May 20, 2021. The most serious was graded C (minimal or no harm potential). Correction record: 1 citation shows a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
E-0041 · May 20, 2021 · Grade C — Implement emergency and standby power systems.
How to read the severity grades
CMS grades combine how many residents were affected with how much harm occurred. Grades J–L are immediate jeopardy: a situation that caused, or was likely to cause, serious injury or death. Grades G–I mean a resident was actually harmed. Grades D–F mean no harm was found but the failure could have caused more than minimal harm, and A–C carry only minimal-harm potential. The second dimension matters too: the grade also tells you whether surveyors saw an isolated case, a pattern, or a facility-wide problem.
Survey and penalty timeline
Imperial Care Center appears in CMS data on 27 survey dates between May 20, 2021 and July 30, 2026. Complaint surveys happen because someone reported a problem; standard surveys are the routine inspections every home receives.
July 30, 2026
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
July 21, 2026
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
February 9, 2026
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 23, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
August 14, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
July 24, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
July 10, 2025
Complaint health survey — 4 citations, worst grade D (potential for more than minimal harm)
June 25, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
June 20, 2025
Health survey including complaint investigations — 24 citations, worst grade E (potential for more than minimal harm)
June 20, 2025
Fire-safety survey — 7 citations, worst grade F (potential for more than minimal harm)
June 5, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
April 27, 2025
Complaint health survey — 4 citations, worst grade J (immediate jeopardy)
February 3, 2025
Complaint health survey — 8 citations, worst grade E (potential for more than minimal harm)
January 7, 2025
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
December 13, 2024
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
October 18, 2024
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
July 12, 2024
Complaint health survey — 21 citations, worst grade E (potential for more than minimal harm)
July 12, 2024
Fire-safety survey — 8 citations, worst grade E (potential for more than minimal harm)
June 13, 2024
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
May 10, 2024
Complaint health survey — 1 citation, worst grade J (immediate jeopardy)
April 2, 2024
Complaint health survey — 1 citation, worst grade G (actual harm)
March 20, 2024
Complaint health survey — 5 citations, worst grade K (immediate jeopardy)
December 12, 2023
Complaint health survey — 2 citations, worst grade G (actual harm)
December 1, 2023
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
November 9, 2023
Complaint health survey — 1 citation, worst grade G (actual harm)
May 20, 2021
Standard health survey — 15 citations, worst grade E (potential for more than minimal harm)
May 20, 2021
Fire-safety survey — 4 citations, worst grade E (potential for more than minimal harm)
Penalties imposed
April 27, 2025 — Fine of $22,396
May 10, 2024 — Fine of $100,975
May 10, 2024 — Payment denial · Medicare/Medicaid payments denied for 21 days from June 8, 2024
March 20, 2024 — Fine of $33,608
March 20, 2024 — Payment denial · Medicare/Medicaid payments denied for 2 days from April 18, 2024
December 12, 2023 — Fine of $55,770
Payment denials are the stronger federal sanction: CMS stops paying for new admissions until the home corrects the problems. Imperial Care Center has 2 denial periods on record totalling 23 days.
How Imperial Care Center compares with peer homes
Raw citation counts mean more in context. The table below compares Imperial Care Center with the median reviewed facility in Los Angeles County (181 homes in this research set) and across California (350 homes), using the same CMS data. On health citations alone, Imperial Care Center sits above 72% of its reviewed county peers — in the worse half of the county.
Measure
Imperial Care Center
Los Angeles Co. median
California median
Health citations on record
102
84
74
Citations from complaint investigations
64
31
27
Citations at actual-harm level or worse
8
3
2
Immediate-jeopardy citations
4
1
0
Total fines in CMS penalty records
$212,749
$57,906
$43,467
Penalty records (fines + payment denials)
6
3
2
What families should ask Imperial Care Center
- Ask for the plan of correction and follow-up monitoring for the quality of life and daily care citations — most recently F-0689 on March 20, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the freedom from abuse, neglect, and exploitation citations — most recently F-0600 on March 20, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the assessments and care planning citations — most recently F-0658 on May 20, 2021 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the resident rights citations — most recently F-0550 on May 20, 2021 — and the records showing the fix held.
- Ask what conduct led to the fines — CMS records 4 totalling $212,749, the most recent dated April 27, 2025 — and what changed afterward.
- What changed in the resident's condition, and when did staff at Imperial Care Center first document the change?
- Were recent complaint-related citations at Imperial Care Center connected to the same kind of issue your family noticed?
Records to preserve
Connect this record to what your family saw
A citation record is context. The warning sign your family noticed is the starting point for a resident-specific review — match the two, then preserve the records listed above. Start with how facility research works.
Warning sign
Bed sores
Warning sign
Falls
Warning sign
Bruises
Warning sign
Weight loss
Facility research
Inspection deficiencies
Facility research
Civil penalties
Facility research
Abuse citations
Facility research
Complaint surveys
CMS facility facts
CMS certification number
555707
Legal business name
ICC CONVALESCENT LLC
Ownership type
For profit - Limited Liability company
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
May 7, 1997
Chain name
LONGWOOD MANAGEMENT CORPORATION
Certified beds
130
Average residents per day
125.2
Overall CMS rating
1 star
Health inspection rating
1 star
Staffing rating
3 star
Reported nurse staffing hours per resident day
3.72262
Total nursing staff turnover
54.2%
Public records are a starting point, not a conclusion
This profile of Imperial Care Center uses official CMS provider data as a research starting point. It does not state that Imperial Care Center abused or neglected any resident. A citation, fine, or rating becomes meaningful only when it is compared with the resident's own chart, the facility's explanation, and source documents with dates and outcome status.
Citation and penalty detail on this page comes from the CMS Provider Data health-deficiency, fire-safety, and penalties datasets, pulled October 12, 2026. Figures describe the facility's public inspection record; they do not by themselves prove what happened to any individual resident.
Sources for Imperial Care Center
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and editorially reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.