If something happened at GOLDEN PAVILION HEALTHCARE, start with the incident timeline
Families often search for a nursing home abuse lawyer after a fall, fracture, pressure sore, infection, sepsis, choking event, medication error, dehydration, malnutrition, elopement, assault, hospital transfer, poor hygiene, fecal impaction, or death. The first question is not whether you already know it is a case. The first question is whether the records explain what changed and whether the facility followed the resident's care plan.
Full facility answer
How to use this GOLDEN PAVILION HEALTHCARE research profile
GOLDEN PAVILION HEALTHCARE should be reviewed as a facility profile, not as a conclusion. This page gathers public CMS data for a nursing home in Daly City, San Mateo County, California. The purpose is to help families understand what public records say, what they do not say, and what resident-specific records may be needed after a serious injury or decline. CMS ratings, inspection counts, complaint-related deficiencies, fines, staffing indicators, ownership fields, and abuse-icon status can help frame questions, but they do not prove what happened to one resident. The proof question starts with the resident's timeline.
If something happened at GOLDEN PAVILION HEALTHCARE, start with the concrete change. Did the resident fall, fracture a hip, develop a pressure injury, lose weight, become dehydrated, choke, aspirate, develop pneumonia, become septic, miss medication, become overmedicated, wander away, show fear, suffer poor hygiene, develop fecal impaction, go to the hospital repeatedly, or die after decline? Each event points to different records. The chart should show what risks staff knew about, what the care plan required, what interventions were ordered, whether staff followed them, who was notified, and what changed after the warning sign appeared.
The CMS fields on this page can help families ask sharper questions. A complaint deficiency may be especially relevant if it involves the same type of harm the family noticed. A fine may matter if the timing and subject overlap with the resident's care. A low health-inspection rating can support further public-record review, but it still must be connected to the facts. Staffing hours and turnover can raise questions about supervision, toileting help, feeding assistance, call-light response, wound care, medication administration, and transfer assistance. Ownership and chain fields may matter when families request records or a lawyer evaluates responsible parties.
Resident-specific evidence is the center of the review. Ask for the care plan, care-plan history, risk assessments, nursing notes, CNA flow sheets, treatment administration records, medication administration records, incident reports, witness statements, physician-notification notes, family-notification notes, wound records, bowel and bladder records, nutrition and hydration logs, shower or hygiene records if relevant, therapy notes, staffing assignment sheets, EMS records, hospital records, imaging, labs, discharge summaries, and death certificate or autopsy records when applicable. Save photos, text messages, voicemail, portal messages, names of staff, names of witnesses, and a dated family timeline.
Citations matter because families should not have to rely only on a facility explanation. CMS provider data and Care Compare identify public facility facts. Federal regulations help explain why resident rights, freedom from abuse and neglect, care planning, quality of care, nursing services, pharmacy services, and infection control may be relevant. State complaint and ombudsman sources help families understand where to report concerns or seek advocacy. Medical sources help explain why a wound, fall, infection, medication change, swallowing problem, dehydration, malnutrition, or hygiene problem can require specific records. Legal sources help families understand that public cases are comparisons, not promises.
The most useful way to use this GOLDEN PAVILION HEALTHCARE profile is to build a side-by-side review. On one side, place the public facility facts from CMS and state sources. On the other side, place the resident timeline and medical records. Then ask where the two sides overlap. Did public records mention the same type of risk? Did the care plan anticipate the risk? Did staff follow the plan? Did the facility notify family or a physician? Did the hospital diagnose a condition that should have been recognized earlier? Did the facility change its plan only after harm occurred? Those are the questions that help determine whether a free lawyer consultation or complaint pathway makes sense.
CMS facility facts
CMS certification number
056394
Legal business name
GOLDEN PAVILION OPERATIONS, LLC
Ownership type
For profit - Corporation
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
1973-07-16
Chain name
GOLDEN SNF OPERATIONS
Average residents per day
224.2
CMS processing date
2026-06-01
Inspection, staffing, and penalty indicators from CMS
These CMS fields are public facility indicators. They can help families decide what records to ask for, but they do not prove what happened to a specific resident.
Recent standard survey date
2025-05-27
Recent health deficiencies
7
Recent complaint health deficiencies
3
CMS abuse icon
No
Reported total nurse staffing hours per resident day
3.86799
Total nursing staff turnover
41.4%
Number of fines
2
Total fines
$14,048
Total penalties
2
Special focus status
Not listed
Questions families may need to ask
- What changed in the resident's condition, and when did staff first document the change?
- Did the care plan match known risks for falls, wounds, infection, hydration, medication, wandering, toileting, or abuse concerns?
- Were the family, physician, emergency services, ombudsman, or state agency notified on time?
- Were recent complaint-related deficiencies connected to the same kind of issue your family noticed?
- What conduct led to recent fines or penalties, and when did those events occur?
Records to preserve
Medical warning signs
Issues to compare with GOLDEN PAVILION HEALTHCARE records
Different injuries point to different records. A fall, pressure injury, infection, medication issue, choking event, hygiene neglect, or death should be compared with the resident's care plan and facility response.
AHRQ pressure injury prevention resources
Pressure injuries and wound deterioration
Pressure injuries are patient-safety events that require risk assessment, prevention planning, skin checks, repositioning, nutrition, moisture management, and prompt treatment when skin breaks down.
Ask for skin assessments, Braden-style risk scores if used, turning and repositioning records, wound measurements, wound photos, treatment orders, nutrition records, infection notes, and transfer records.
Agency for Healthcare Research and Quality
CDC STEADI fall-prevention resources
Falls, fractures, and unwitnessed injuries
Fall prevention in older adults focuses on identifying risk factors, medications, gait and balance issues, prior falls, vision, cognition, environmental hazards, and follow-up after a fall.
Ask for fall-risk assessments, care-plan interventions, bed or chair alarm records, toileting plans, transfer assistance orders, incident reports, witness statements, and hospital imaging.
Centers for Disease Control and Prevention
CDC sepsis information
Infection, sepsis, and delayed escalation
Sepsis is a life-threatening emergency connected to infection. Older residents may decline quickly, and the key records often involve vital signs, symptoms, labs, cultures, treatment timing, and transfer decisions.
Ask for vital-sign sheets, fever notes, wound or UTI documentation, respiratory symptoms, lab results, physician notifications, antibiotic orders, and the time staff first considered hospital transfer.
Centers for Disease Control and Prevention
Federal pharmacy services rule
Medication errors and chemical-restraint concerns
Medication issues can involve wrong dose, missed dose, failure to monitor high-risk drugs, contraindications, unnecessary medications, or psychotropic drugs used inappropriately.
Ask for medication administration records, physician orders, pharmacy reviews, psychotropic consent and monitoring, blood sugar logs, INR or anticoagulant monitoring, seizure-medication levels, and adverse-event notes.
Electronic Code of Federal Regulations
Report a problem to FDA
Medication adverse-event and product-problem reporting
FDA provides public pathways for reporting problems involving drugs, biologics, medical devices, foods, cosmetics, and other regulated products, including adverse events and product quality concerns.
Use this when a medication error, adverse drug event, drug mix-up, labeling issue, or possible product problem needs to be separated from the nursing home's own medication-administration records.
U.S. Food and Drug Administration
Federal quality-of-care rule
Malnutrition, dehydration, and weight loss
Nutrition and hydration concerns often require comparing resident risk, weight records, intake monitoring, supplements, feeding assistance, swallowing issues, labs, and care-plan compliance.
Ask for weight logs, meal intake, fluid intake, diet orders, supplement orders, speech therapy notes, feeding-assistance records, labs, and notes explaining any significant decline.
Electronic Code of Federal Regulations
Federal resident-rights and quality-of-care rules
Hygiene, toileting, incontinence care, and dignity
Basic daily care can affect dignity, skin integrity, infection risk, continence, comfort, and preventable decline. Toileting and hygiene concerns should be compared with the resident's care plan and daily-care documentation.
Ask for toileting plans, shower sheets, bathing records, bowel logs, brief-change records if kept, skin checks, call-light records if available, care-plan revisions, physician notification, and family-notification notes.
Electronic Code of Federal Regulations
Care standards
Federal nursing-home standards families may need to understand
Federal rules help families ask about resident rights, abuse and neglect prevention, care planning, quality of care, nursing services, pharmacy services, and infection control.
42 C.F.R. § 483.10
Resident rights
Federal nursing-home rules address resident dignity, self-determination, access to information, visitation, grievances, and participation in care planning.
Use this when the issue involves ignored family questions, restricted access, missing information, retaliation concerns, or a resident who was not treated with dignity.
Electronic Code of Federal Regulations
42 C.F.R. § 483.12
Freedom from abuse, neglect, and exploitation
Federal rules prohibit abuse, neglect, exploitation, and misappropriation of resident property, and require facilities to develop policies for prevention, reporting, and investigation.
Use this when the concern involves physical abuse, sexual abuse, staff violence, resident-on-resident assault, unexplained injuries, neglect, or a report that was not handled seriously.
Electronic Code of Federal Regulations
42 C.F.R. § 483.21
Comprehensive person-centered care planning
Federal rules require comprehensive care plans based on resident assessments, with services designed to meet medical, nursing, mental, and psychosocial needs.
Use this when a facility says an injury was unavoidable. Ask what the care plan required before the incident and what changed afterward.
Electronic Code of Federal Regulations
42 C.F.R. § 483.25
Quality of care
Federal quality-of-care rules address a facility's obligation to provide care and services that help residents attain or maintain their highest practicable well-being.
Use this for falls, pressure injuries, nutrition, hydration, mobility decline, infection concerns, avoidable pain, or a sudden change that staff did not escalate.
Electronic Code of Federal Regulations
42 C.F.R. § 483.35
Nursing services
Federal rules require sufficient nursing staff and licensed nursing services to meet resident needs based on resident assessments and care plans.
Use this when records mention short staffing, unanswered call lights, missed turning, missed toileting, delayed response, or no one watching a high-risk resident.
Electronic Code of Federal Regulations
42 C.F.R. § 483.45
Pharmacy services and medication safety
Federal pharmacy rules address medication regimen review, unnecessary drugs, psychotropic drugs, gradual dose reductions where applicable, and medication error rates.
Use this for sedation concerns, missed medications, wrong dose, anticoagulants, insulin, seizure medication, psychotropics, adverse drug events, or unexplained confusion.
Electronic Code of Federal Regulations
Related injury and neglect guides
Neglect warning sign
Pressure Ulcers and Bed Sores
Resident safety
Falls, Fractures, and Brain Bleeds
Basic care neglect
Dehydration, Malnutrition, and Failure to Thrive
Medication safety
Medication Errors
Dementia care
Wandering and Elopement
Abuse allegation
Physical or Sexual Abuse
Other San Mateo County facility profiles to compare
Public records are a starting point, not a conclusion
This profile uses official CMS provider data as a research starting point. It does not state that this facility abused or neglected a resident. Any lawsuit, complaint, citation, inspection finding, or resident-specific allegation should be discussed with source documents and outcome status when available.
California and federal sources
Sources for GOLDEN PAVILION HEALTHCARE
Use official source pages to verify the facility profile, complaint pathways, ombudsman help, and public nursing-home data.
CMS Care Compare
CMS Care Compare
Official source page used for California nursing-home facility research.
Save the URL and date accessed when comparing public records with your loved one's timeline.
CMS Care Compare
CMS nursing home provider data
CMS nursing home provider data
Official source page used for California nursing-home facility research.
Save the URL and date accessed when comparing public records with your loved one's timeline.
CMS nursing home provider data
Legal research context
Public legal examples are comparisons, not promises
Legal examples can help families understand proof, resident-rights issues, and admission paperwork, but they do not predict what will happen in a different family's case.
Health and Hospital Corp. of Marion County v. Talevski
Resident-rights claims can involve federal law
The Supreme Court addressed whether provisions of the Federal Nursing Home Reform Act could support a federal civil-rights claim against a public nursing facility.
This does not mean every nursing-home injury is a federal case. It shows why resident-rights statutes and facility ownership can matter in legal analysis.
U.S. Supreme Court / Oyez
Health and Hospital Corp. of Marion County v. Talevski
Primary Supreme Court opinions should anchor case-law research
The Court's opinion is the primary legal source for the Talevski resident-rights decision, which addressed whether certain Federal Nursing Home Reform Act rights could be enforced through a civil-rights claim.
Use the opinion as the anchor source, then use Oyez, SCOTUSblog, Justia, or FindLaw only to help translate the issue into plain English.
U.S. Supreme Court
Kindred Nursing Centers, L.P. v. Clark
Admission paperwork can affect where a dispute is heard
The Supreme Court addressed arbitration agreements signed with nursing-home admission documents.
Families should save admission papers, powers of attorney, arbitration agreements, consent forms, and facility contracts before a lawyer evaluates options.
U.S. Supreme Court / Oyez
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Reviewed by: Aron Solomon, JD, Legal commentator, writer, and editor
Last updated: June 23, 2026
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.
Aron Solomon, JD, is listed by Muck Rack as a writer and editor with coverage areas including law, politics, marketing, business, and strategy. His public profile is linked for transparency.