The most serious citations on this record
Every nursing-home citation carries a scope-and-severity grade from A (least serious) to L (most serious). The five highest-graded citations at Autumn Creek Post Acute are:
F-0689 · October 27, 2025 · Grade G — Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date November 12, 2025
F-0686 · July 24, 2025 · Grade G — Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date August 5, 2025
F-0580 · May 24, 2024 · Grade G — Actual harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date June 12, 2024
F-0689 · December 5, 2023 · Grade G — Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Found during a complaint investigation. Status: Deficient, Provider has date of correction · correction date December 22, 2023
K-0918 · February 6, 2025 · Grade F — Potential for more than minimal harm
Have generator or other power source capable of supplying service within 10 seconds.
Status: Deficient, Provider has date of correction · correction date March 12, 2025
What surveyors cited, theme by theme
Grouping the citations by subject shows whether a home's problems are isolated or concentrated in one part of care. At Autumn Creek Post Acute, 16 subject areas appear across health and fire-safety inspections.
Quality of life and daily care
17 citations between August 12, 2021 and July 28, 2026. The most serious was graded G — actual harm, affecting one or a very small number of residents. Surveyors found that a resident was actually harmed by the failure, though it was not classed as immediate jeopardy. 16 of these citations came out of complaint investigations. Correction record: 17 citations show a recorded correction date.
This group covers the basics of daily care — help with eating, bathing, toileting, repositioning, and timely treatment. Repeated citations here often match what families notice first: call lights unanswered, soiled briefs, missed care.
F-0689 · October 27, 2025 · Grade G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0686 · July 24, 2025 · Grade G — Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0689 · December 5, 2023 · Grade G — Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident rights
17 citations between August 12, 2021 and July 14, 2026. The most serious was graded G (actual harm). 15 of these citations came out of complaint investigations. Correction record: 17 citations show a recorded correction date.
Rights citations cover dignity, choice, privacy, grievances, and being told about changes in condition or care. Ask how the home notifies family of changes and how grievances are logged and answered.
F-0580 · May 24, 2024 · Grade G — Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0557 · February 28, 2025 · Grade E — Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F-0550 · December 2, 2024 · Grade E — Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Assessments and care planning
15 citations between August 12, 2021 and July 14, 2026. The most serious was graded F (potential for more than minimal harm). 10 of these citations came out of complaint investigations. Correction record: 15 citations show a recorded correction date.
Care-plan citations mean the written plan did not match the resident's known risks. Ask whether the care plan changed after each fall, wound, infection, or hospital return — or whether the same plan stayed in place while the resident declined.
F-0640 · January 19, 2024 · Grade F — Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F-0655 · July 14, 2026 · Grade E — Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F-0657 · January 9, 2024 · Grade E — Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Fire, smoke, and emergency safety
9 citations between August 12, 2021 and February 6, 2025. The most serious was graded F (potential for more than minimal harm). Correction record: 9 citations show a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
K-0345 · January 19, 2024 · Grade F — Have approved installation, maintenance and testing program for fire alarm systems.
K-0363 · January 19, 2024 · Grade E — Install corridor and hallway doors that block smoke.
K-0353 · February 6, 2025 · Grade D — Inspect, test, and maintain automatic sprinkler systems.
Medication and pharmacy services
7 citations between August 12, 2021 and December 31, 2025. The most serious was graded F (potential for more than minimal harm). 4 of these citations came out of complaint investigations. Correction record: 7 citations show a recorded correction date.
Medication citations can involve wrong doses, unnecessary drugs, or poor monitoring. Ask for the medication administration record and whether a pharmacist reviewed the resident's drug regimen each month.
F-0761 · August 12, 2021 · Grade F — Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0755 · April 23, 2025 · Grade E — Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0759 · January 19, 2024 · Grade E — Ensure medication error rates are not 5 percent or greater.
Fire, smoke, and emergency safety
7 citations between August 12, 2021 and January 19, 2024. The most serious was graded F (potential for more than minimal harm). Correction record: 7 citations show a recorded correction date.
Life-safety citations cover alarms, sprinklers, exits, and evacuation readiness. Ask for the date each item was corrected and whether the local fire authority re-inspected.
E-0004 · January 19, 2024 · Grade F — Develop and maintain an Emergency Preparedness Program (EP).
E-0013 · January 19, 2024 · Grade F — Develop Emergency Preparedness policies and procedures.
E-0029 · January 19, 2024 · Grade F — Develop a communication plan.
Gas, Vacuum, and Electrical Systems
5 citations between January 19, 2024 and February 6, 2025. The most serious was graded F (potential for more than minimal harm). Correction record: 5 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0918 · February 6, 2025 · Grade F — Have generator or other power source capable of supplying service within 10 seconds.
K-0918 · January 19, 2024 · Grade F — Have generator or other power source capable of supplying service within 10 seconds.
K-0919 · February 6, 2025 · Grade D — Meet requirements for the use of electrical equipment.
Administration and leadership
3 citations between September 22, 2023 and January 6, 2026. The most serious was graded F (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Administrative citations suggest the problem sits with management systems, not one staff member. Ask who is responsible for quality oversight and what the home's own quality committee changed afterward.
F-0837 · September 22, 2023 · Grade F — Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F-0837 · January 6, 2026 · Grade E — Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F-0836 · June 11, 2024 · Grade E — Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Freedom from abuse, neglect, and exploitation
13 citations between December 20, 2023 and May 21, 2026. The most serious was graded E (potential for more than minimal harm). 13 of these citations came out of complaint investigations. Correction record: 13 citations show a recorded correction date.
These citations go to the core duty to protect residents. Ask how the home screens and trains staff, how allegations are investigated, and whether the same staff or unit appears in more than one report.
F-0607 · March 13, 2024 · Grade E — Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F-0609 · May 21, 2026 · Grade D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0609 · March 9, 2026 · Grade D — Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services
10 citations between August 12, 2021 and March 6, 2026. The most serious was graded E (potential for more than minimal harm). 8 of these citations came out of complaint investigations. Correction record: 10 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
F-0725 · March 6, 2026 · Grade E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-0728 · January 6, 2026 · Grade E — Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F-0725 · February 6, 2025 · Grade E — Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Physical environment and safety
4 citations between August 12, 2021 and June 3, 2025. The most serious was graded E (potential for more than minimal harm). 3 of these citations came out of complaint investigations. Correction record: 4 citations show a recorded correction date.
Environmental citations cover the building itself — safe water temperatures, clean and working equipment, hazard-free spaces. Ask what was repaired, when, and what checks are in place now.
F-0919 · June 3, 2025 · Grade E — Make sure that a working call system is available in each resident's bathroom and bathing area.
F-0908 · September 22, 2023 · Grade E — Keep all essential equipment working safely.
F-0908 · August 12, 2021 · Grade E — Keep all essential equipment working safely.
Infection prevention and control
3 citations between February 6, 2025 and June 10, 2025. The most serious was graded E (potential for more than minimal harm). 2 of these citations came out of complaint investigations. Correction record: 3 citations show a recorded correction date.
Infection citations matter because infections are a leading cause of hospital transfer and death in nursing homes. Families should ask how the home tracks infections, isolates sick residents, and tells families when an outbreak starts.
F-0880 · May 1, 2025 · Grade E — Provide and implement an infection prevention and control program.
F-0880 · June 10, 2025 · Grade D — Provide and implement an infection prevention and control program.
F-0880 · February 6, 2025 · Grade D — Provide and implement an infection prevention and control program.
Food, nutrition, and hydration
2 citations between January 19, 2024 and February 6, 2025. The most serious was graded D (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Nutrition failures connect directly to weight loss, dehydration, and slow wound healing. Ask for weight records, intake logs, and whether a dietitian reviewed the resident after any decline.
F-0812 · February 6, 2025 · Grade D — Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0806 · January 19, 2024 · Grade D — Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Construction
2 citations between August 12, 2021 and February 6, 2025. The most serious was graded D (potential for more than minimal harm). Correction record: 2 citations show a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0161 · February 6, 2025 · Grade D — Use approved construction type or materials.
K-0161 · August 12, 2021 · Grade D — Use approved construction type or materials.
Egress
1 citation between January 19, 2024 and January 19, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0222 · January 19, 2024 · Grade D — Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous
1 citation between January 19, 2024 and January 19, 2024. The most serious was graded D (potential for more than minimal harm). Correction record: 1 citation shows a recorded correction date.
Ask the facility what this citation required it to change, when the correction was verified, and what monitoring is in place so the same failure does not recur.
K-0741 · January 19, 2024 · Grade D — Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
How to read the severity grades
CMS grades combine how many residents were affected with how much harm occurred. Grades J–L are immediate jeopardy: a situation that caused, or was likely to cause, serious injury or death. Grades G–I mean a resident was actually harmed. Grades D–F mean no harm was found but the failure could have caused more than minimal harm, and A–C carry only minimal-harm potential. The second dimension matters too: the grade also tells you whether surveyors saw an isolated case, a pattern, or a facility-wide problem.
Survey and penalty timeline
Autumn Creek Post Acute appears in CMS data on 48 survey dates between August 12, 2021 and July 28, 2026. Complaint surveys happen because someone reported a problem; standard surveys are the routine inspections every home receives.
July 28, 2026
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
July 14, 2026
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
May 21, 2026
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
May 18, 2026
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
April 23, 2026
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
March 9, 2026
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
March 6, 2026
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
February 20, 2026
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
January 6, 2026
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
December 31, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 29, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 4, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
October 27, 2025
Complaint health survey — 4 citations, worst grade G (actual harm)
August 25, 2025
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
August 1, 2025
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
July 24, 2025
Complaint health survey — 1 citation, worst grade G (actual harm)
July 15, 2025
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
June 16, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
June 10, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
June 3, 2025
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
May 1, 2025
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
April 29, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
April 23, 2025
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
February 28, 2025
Complaint health survey — 3 citations, worst grade E (potential for more than minimal harm)
February 6, 2025
Health survey including complaint investigations — 6 citations, worst grade E (potential for more than minimal harm)
February 6, 2025
Fire-safety survey — 6 citations, worst grade F (potential for more than minimal harm)
January 3, 2025
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 2, 2024
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
November 15, 2024
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
August 26, 2024
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
June 15, 2024
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
June 11, 2024
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
May 24, 2024
Complaint health survey — 6 citations, worst grade G (actual harm)
March 13, 2024
Complaint health survey — 2 citations, worst grade E (potential for more than minimal harm)
March 12, 2024
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
February 26, 2024
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
January 19, 2024
Standard health survey — 6 citations, worst grade F (potential for more than minimal harm)
January 19, 2024
Fire-safety survey — 12 citations, worst grade F (potential for more than minimal harm)
January 11, 2024
Complaint health survey — 2 citations, worst grade D (potential for more than minimal harm)
January 10, 2024
Complaint health survey — 1 citation, worst grade E (potential for more than minimal harm)
January 9, 2024
Complaint health survey — 3 citations, worst grade E (potential for more than minimal harm)
December 20, 2023
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 11, 2023
Complaint health survey — 1 citation, worst grade D (potential for more than minimal harm)
December 5, 2023
Complaint health survey — 2 citations, worst grade G (actual harm)
September 22, 2023
Complaint health survey — 6 citations, worst grade F (potential for more than minimal harm)
September 13, 2023
Complaint health survey — 3 citations, worst grade E (potential for more than minimal harm)
August 12, 2021
Standard health survey — 7 citations, worst grade F (potential for more than minimal harm)
August 12, 2021
Fire-safety survey — 7 citations, worst grade D (potential for more than minimal harm)
Penalties imposed
February 20, 2026 — Payment denial · Medicare/Medicaid payments denied for 1 days from May 20, 2026
October 27, 2025 — Fine of $64,893
July 15, 2025 — Fine of $41,814
July 15, 2025 — Payment denial · Medicare/Medicaid payments denied for 27 days from August 9, 2025
December 5, 2023 — Payment denial · Medicare/Medicaid payments denied for 63 days from December 22, 2023
Payment denials are the stronger federal sanction: CMS stops paying for new admissions until the home corrects the problems. Autumn Creek Post Acute has 3 denial periods on record totalling 91 days.
How Autumn Creek Post Acute compares with peer homes
Raw citation counts mean more in context. The table below compares Autumn Creek Post Acute with the median reviewed facility in Butte County (6 homes in this research set) and across California (350 homes), using the same CMS data. On health citations alone, Autumn Creek Post Acute sits above 80% of its reviewed county peers — near the top of the county for citation volume.
Measure
This home
Butte Co. median
California median
Health citations on record
91
82
74
Citations from complaint investigations
74
39
27
Citations at actual-harm level or worse
4
3
2
Immediate-jeopardy citations
0
1
0
Total fines in CMS penalty records
$106,707
$60,810
$43,467
Penalty records (fines + payment denials)
5
4
2
What families should ask Autumn Creek Post Acute
- Ask why CMS flags Autumn Creek Post Acute with its abuse icon, which citations produced the flag, and what staffing or supervision changes followed.
- Ask for the plan of correction and follow-up monitoring for the quality of life and daily care citations — most recently F-0689 on December 5, 2023 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the resident rights citations — most recently F-0580 on May 24, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the assessments and care planning citations — most recently F-0640 on January 19, 2024 — and the records showing the fix held.
- Ask for the plan of correction and follow-up monitoring for the medication and pharmacy services citations — most recently F-0761 on August 12, 2021 — and the records showing the fix held.
- Ask what conduct led to the fines — CMS records 2 totalling $106,707, the most recent dated October 27, 2025 — and what changed afterward.
- What changed in the resident's condition, and when did staff at Autumn Creek Post Acute first document the change?
- Were recent complaint-related citations at Autumn Creek Post Acute connected to the same kind of issue your family noticed?
Records to preserve
Connect this record to what your family saw
A citation record is context. The warning sign your family noticed is the starting point for a resident-specific review — match the two, then preserve the records listed above. Start with how facility research works.
Warning sign
Bed sores
Warning sign
Falls
Warning sign
Bruises
Warning sign
Weight loss
Facility research
Inspection deficiencies
Facility research
Civil penalties
Facility research
Abuse citations
Facility research
Complaint surveys
CMS facility facts
CMS certification number
056074
Legal business name
CHICO HEIGHTS REHABILITATION & WELLNESS CENTRE LP
Ownership type
For profit - Limited Liability company
Provider type
Medicare and Medicaid
First approved for Medicare/Medicaid
August 1, 1978
Chain name
CORPORATE INTERFACE SERVICES
Certified beds
184
Average residents per day
154.2
Overall CMS rating
1 star
Health inspection rating
1 star
Staffing rating
1 star
Reported nurse staffing hours per resident day
Not listed
Total nursing staff turnover
Not listed
Public records are a starting point, not a conclusion
This profile of Autumn Creek Post Acute uses official CMS provider data as a research starting point. It does not state that Autumn Creek Post Acute abused or neglected any resident. A citation, fine, or rating becomes meaningful only when it is compared with the resident's own chart, the facility's explanation, and source documents with dates and outcome status.
Citation and penalty detail on this page comes from the CMS Provider Data health-deficiency, fire-safety, and penalties datasets, pulled October 12, 2026. Figures describe the facility's public inspection record; they do not by themselves prove what happened to any individual resident.
Sources for Autumn Creek Post Acute
Senior Justice Help is a public-information and facility-research website. We are not a law firm, medical provider, government agency, or nursing home regulator. We may help families understand what kind of lawyer to contact or connect with legal resources, but this site does not provide legal or medical advice.
Editorial review
Written and editorially reviewed for family clarity
Written by: Senior Justice Help Editorial Team, Family questions and nursing home records research team
Pages are written for families, checked against public agency sources, and reviewed for clarity, sourcing, and overclaiming. The site does not provide medical advice or legal advice.